Q and A: EIV Income Discrepancy

Question: I had an EIV Income Discrepancy show up for one of my tenants when I ran the EIV reports for her Annual Recertification. I have researched it and verified it is not valid. How do I make it go away? ~ Natalie-Pennsylvania

Answer: Income Discrepancies do not drop off the report or go away. The discrepancy will continue to show in EIV’s system until either:

1. A new certification is processed in TRACS that does not have a discrepancy associated with it; or
2. A correction to the original discrepant certification is processed that does not trigger the discrepancy.

The discrepancy may even continue to show once one (or both) of these actions occur depending on the period of income and income listed on the new certification.

You are required to document the file to indicate why it is not valid. Per HUD Handbook 4350.3, Change 4, 9-11 C.3.c., “Owners must retain the Income Discrepancy Report along with detailed information on the resolution of the reported discrepancy in the tenant file. This includes information on resolution of the discrepancy regardless of whether the discrepancy was found to be valid or invalid.”

Are you truly resolving discrepancies correctly? Do you need more practice? Are you keeping proper documentation in the tenant file when a discrepancy is deemed invalid? If you are unsure of your methods and documentation, check out our 90-minute interactive webinars that focus on varied levels of EIV Income Discrepancies.