EIV Online System Update
According to RHIIP Listserv Posting #314, issued on June 3, 2014, EIV online systems update 9.7 will be fully effective on June 7, 2014.
Q&A: Can’t Print Cyber-Awareness Certificate?
Question: I took the CyberAwareness course twice, and I couldn’t print out my certificate either time! All I got was a black screen. What can I do? ~ Amy in New York
Q&A: EIV Violations
Question: Our owner has just been issued two EIV non-compliance letters for properties that have MOR’s coming up next month. Our CA had requested information in advance of the MOR. We sent her our TRA ...
Can’t Get Your EIV Deceased Tenant Report?
If you haven’t been able to print a complete EIV Deceased Tenant Report, you’re not alone! Due to a glitch, only properties with both a contract number AND a project number are able to get these repor ...
EIV Online Changes
EIV Version 9.6 was released on December 8, 2013, and is expected to be fully functional on December 15th. This is a minor update, with just a few changes that enhance some reports.
Q&A: Utility Checks as Repayment Agreement Payments?
Question: I have a tenant who has a Repayment Agreement, and should be paying $5 a month on it. This tenant gets a utility reimbursement check every month for $37. Sometimes he tells me he doesn’t ...
Q&A: EIV and Power of Attorney
Question: If a person has a power of attorney to address all financial issues, can that person see someone else’s EIV information?
July 22, 2013 in EIV
Online EIV Security Exam Temporarily Disabled
Normally, both new and existing EIV users must pass an online Security Exam to be able to see EIV data for their properties. For new users, the exam pops up the first time they go into EIV; existing ...
May 15, 2013 in EIV
EIV Income Report Issue-Fixed
A glitch in the online EIV system has been resolved today, May 15, 2013. When you tried to access Income Information by Contact, many or all of your properties may have been missing. The MF Help D ...
EIV System Updates for Spring 2013
The online EIV systems are scheduled for updates in October and April. The Spring 2013 version update (to 9.5) wasn’t released until Monday, May 6, 2013. The changes were announced on May 7th in RHI ...