Q & A: Compliance

Question: We received the following finding in our recent MOR:  “The tenant’s SSN Benefits Claim Number was missing from the 4/1/11 MI 50059.  The number is required when the tenant’s Social Security number is different from the Claim Number.  Please add the tenant’s SSN Benefits Claim Number to the 4/1/11 MI 50059 and send a copy to PMAM.”  How does my manager change the social security number without it “goofing up” what is already in the system & EIV?    Paula in Pennsylvania

Answer: TRACS is not set up to accept Claim Numbers yet… though it will be able to, when TRACS 202D comes out in March.  A CA is not allowed to require anything HUD does not require; but the CA can share items as “an observation” in the MOR report.   Some software products have a place to enter a Claims Number next to the Social Security income item it applies to – and other products don’t.  But this information just stays in the software – it does not go to TRACS at this time.