RETRO-ACTIVE GROSS RENT CHANGES (GRC) NOT PROCESSING IN TRACS AT THIS TIME

On Tuesday, April 9, the Director of Office of Program Systems Management at HUD sent out the following email:

Issue/Problem

There is a recent system issue where certain retro-active (only) MAT70 GC certifications are submitted, but no fatal errors are returned/generated.

Retro-active GRCs are GRC transmitted to TRACS after the contract anniversary.Instead, an internal programmatic system error (PSFERR) is issued stating “Occurrence of Certified Household already existed when CREATE attempted. POTENTIAL DATABASE CORRUPTION CONDITION HAS BEEN DETECTED.”

Next Steps/Resolution

A Change Request (CR) has been created and approved to address the issue, and is scheduled to be implemented on May 31, 2019, after industry testing of the proposed software update.

Per Multi-Family Housing direction, please hold any retro-active GRCs and submit after May 31, 2019.

Thanks,

Lanier M. Hylton